Customer reactivation

You always want to stay top-of-mind with your customers. This often works with relevant communication, but sometimes a personal reactivation is necessary. Nextmessage identifies these moments and sends customers communication containing relevant products and services or a personal offer. Discover how Nextmessage can help you send truly personal offers via email, print & SMS.


Discover all benefits for your brand.

At Nextmessage, consultation is free. So, feel free to schedule a demo to discuss benefits for your brand.

Definition of customer reactivation

Reactivating customers with Nextmessage means that you really send personal communication to reactivate your customer. In short, communication that is really relevant to your customer. Some examples:

  • Your customer always buys dog food every 4 weeks. You send your customer a message after 5 weeks to remind the customer of the purchase.
  • Your construction company has been buying machines for years. Your customer has not bought new machines for 2 months. You send the customer a personal discount to reactivate the customer.
  • Your customer has a strong brand preference for Tommy Hilfiger. You automatically send your customer a message as soon as the new collection is in the store to reactivate the customer.

The above examples are just a selection from the use-cases of Nextmessage.

How does Nextmessage help you?​

1. Integrate data sources.

Start importing customers, products & orders from your e-commerce software, webshop or ERP software. Connect via the API or directly connect with WooCommerce, Shopify or Magento 2.

2. Nextmessage Pixel.

Install the Nextmessage Pixel by adding the script. We are now enriching customer information with the behavior of your customers on your website. This creates a 360° view of the customer.

3. Segmentation.

With all that data you are perfectly able to create target groups. Combine static customer fields with dynamic information such as purchasing behavior and page visits on the website.

4. Customer Journeys.

Compile a customer journey, including email, print and SMS campaigns that are triggered based on your segments. Always perfectly matching your corporate identity thanks to our drag-and-drop builder.

5. Product logic.

Add the most relevant products for your customer to communication. Create a filter and ensure maximum relevance and therefore automatically more turnover.

6. Reporting.

Measuring is crucial, that's why all email, print & SMS messages are fully measurable. This way you have all the data at hand to continuously improve campaigns.

Communicate via e-mail, print & SMS.

Personalize content and design campaigns that fully match your brand's corporate identity. Use our email, print & SMS builder. You use drag-and-drop to design the campaign. Ready to send communication in no time. Show products in communication? With our product logic, every customer only sees the products most relevant to him.

Get started

Curious about the possibilities? Schedule a free demo or start now. Discover the possibilities of Nextmessage free of charge. Support is included, so we’re happy to help you set up your account and explore all opportunities for your brand.